Terms and Conditions

1. Who We Are

This website is operated by LOVE HOW YOU EAT (“we”, “our” or “us”).

Our contact details are:

- Email: sally@lovehowyoueat.com

- Address: Knoll House, Knoll Road, Camberley, GU15 3SY

2. Orders & Contract

When you place an order through our website, you will receive an email acknowledging it.

This does not mean we have accepted your order.

A contract is formed only when we send you a confirmation email that your order has been accepted.

If we cannot fulfil your order (e.g. out of stock), we will notify you and refund your payment.

3. Prices & Payment

All prices are shown in GBP (£).

Payment must be made in full at the time of ordering.

We accept payment via [insert payment providers, e.g. PayPal, Stripe, debit/credit card].

4. Delivery

We deliver to UK addresses [and international addresses if applicable].

Delivery charges are shown at checkout.

We aim to dispatch orders within [X] working days. Delivery times may vary depending on postal services and location.

Risk of loss passes to you once the book is delivered.

5. Cancellations & Returns

If you are a consumer in the UK or EU, you have the legal right to cancel your order within 14 days of receiving the goods, without giving any reason.

To cancel, please contact us by email. You must return the book to us within 14 days of cancellation, at your own cost.

We will refund you within 14 days of receiving the returned book (including standard delivery costs, if paid).

This cancellation right does not apply to personalised or signed copies.

If your book is faulty or damaged, please contact us for a replacement or refund in line with your rights under the Consumer Rights Act 2015.

6. Intellectual Property

All copyright and intellectual property rights in the book and this website belong to us (or our licensors). You may not reproduce, distribute, or use the content without permission.

7. Privacy

We will use your personal information only to process your order and deliver your book.

For full details, please see our Privacy Policy.

8. Liability

We are not responsible for delays outside our control (e.g. postal strikes).

Nothing in these terms limits or excludes liability for death, personal injury caused by negligence, or fraud.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the non-exclusive jurisdiction of the courts of England and Wales.